When contacting support, please include your in-game display name and a description of the issue. For purchase-related issues, include your order confirmation from the app store.
Chain Gang Poker is a free-to-play social card game featuring multiple poker variants Badugi, Flushed Up, Lady Luck, and Box Chevy. All gameplay uses virtual chips — no real money is ever wagered.
Open the app and tap Log In / Register on the welcome screen. Enter your email address, a display name, and a password (at least 8 characters). Your chips and progress are saved to your account so you can resume on any device.
Tap Forgot password? on the login screen and enter your email address. We'll send you a reset link. If you don't receive it within a few minutes, check your spam folder or contact support.
Stripes are Chain Gang Poker's premium virtual currency. They can be used to purchase chip packs, cosmetic items, and more. Stripes can be earned through subscriptions and special promotions, or purchased directly through Google Play or the Apple App Store. Stripes have no real-world monetary value.
Open the app and go to the Shop tab. Select a Stripes pack and complete the purchase through Google Play or the Apple App Store. Stripes are credited to your account immediately after the purchase is verified.
These are optional auto-renewing subscription tiers that provide monthly Stripes grants, XP boosts, exclusive avatar frames, and other in-game benefits. Subscriptions can be managed or cancelled at any time through your Google Play or Apple App Store account settings. Cancellation takes effect at the end of the current billing period.
You retain subscription benefits until the end of the current billing period.
First, wait up to 5 minutes for verification to complete. If Stripes still haven't appeared, try closing and reopening the app. If the issue persists, email us at dgm.entertainment2026@gmail.com with your display name and your app store order confirmation number.
Chip balances change during normal gameplay. If you believe chips were lost due to a technical error (not normal gameplay), contact us with your display name, the approximate time the issue occurred, and which game mode you were playing.
You can report players directly in the game. During a game, open the player menu and tap Report. Reports are reviewed by our team. You can also email dgm.entertainment2026@gmail.com with the offending player's display name and a description of the incident.
No. Chain Gang Poker is a social entertainment game. All chips are virtual and have no real-world value. No real money is wagered at any time, and there is no way to win or cash out real money through the game.
Email dgm.entertainment2026@gmail.com with your display name and the email address on your account, and request account deletion. We will delete your account and associated data within 30 days.